Privacy Policy
Effective Date: August 1, 2024
At Vapor Planet, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your data.
Information We Collect
Personal Information
When you make a purchase or interact with our website, we may collect the following types of personal information:
- Name
- Date of Birth
- Email Address
- Shipping Address
- Billing Information (e.g., credit card details)
- Phone Number
- Government-Issued ID Information (for age verification)
Non-Personal Information
We may also collect non-personal information that helps us improve our website and customer experience, such as:
- Browser Type
- IP Address
- Device Information
- Browsing Behavior
How We Use Your Information
The information we collect is used for the following purposes:
- Order Processing and Fulfillment: To process your transactions and ensure successful delivery of your order.
- Age Verification: To verify that you meet the legal requirements to purchase our products.
- Customer Service: To respond to inquiries, provide support, and communicate with you about your orders.
- Website Improvement: To enhance your experience on our site and optimize its performance.
- Marketing Communications: With your consent, we may send you promotional offers, newsletters, or information about our products and services.
How We Protect Your Information
Vapor Planet takes the security of your personal information seriously. We employ a variety of security measures to protect your data, including:
- Encryption: Sensitive data, such as payment information, is encrypted during transmission using SSL (Secure Sockets Layer) technology.
- Access Controls: Only authorized personnel have access to your personal information.
- Data Storage: We store your personal information in secure systems that are regularly monitored and updated.
Sharing Your Information
We do not sell, trade, or share your personal information with third parties except as necessary for the following reasons:
- Service Providers: We may share information with trusted third-party service providers who assist us in processing payments, verifying age, or fulfilling orders. These providers are required to maintain the confidentiality and security of your information.
- Legal Compliance: We may disclose your personal information if required to do so by law, regulation, or legal process.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity. This helps us personalize your experience, analyze website traffic, and offer relevant promotions. You can manage your cookie preferences through your browser settings.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we have collected about you.
- Correction: If any of your information is inaccurate or outdated, you may request that we update it.
- Deletion: You may request that we delete your personal information, subject to legal and operational requirements.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of our website after changes are made constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at: (417) 768-9606
